FSM-Frequently Asked Questions

Find the answer below and solve all your queries related to our software.

Frequently Asked Question


Want to know how everything works at Genic Teams. Find the answer below and solve all your queries. You can also contact our team if your question remains unanswered.

As the expiration date of the trial comes near, we send reminders to the clients to decide whether to convert their trial into a subscribed account. In case the trial expires before you can even make a decision, we will still assist you in moving forward. You can choose to become a subscribed user of Genic Teams without losing data.

Genic Teams employ effective data encryption methods in order to store data on the server and keep it protected. In this way, you can trust us with your information and reach out to us if you lose any critical data.

The only thing you’ll need is a speedy internet connection to access our system, as Genic Teams is a cloud-based software. Other than this, there are no particular requirements.

No, you don’t have to sign any formal agreement or contract before using Genic Teams. But it is essential that you go through our Terms and Conditions, together with all the policies, so you can understand exactly how everything works at Genic Solutions.

Yes, you can download our mobile application for both iOS and Android.

Genic teams field service management software drives automation in your business and provides the best user experience. It ensures efficient planning, scheduling, reporting, tracking and allows you to stay focused on the growth of your company.

It is suitable for all field service businesses who wish to simplify field operations and run their business seamlessly.

FSM makes the process of planning efficient as it automatically schedules technicians according to their availability. It also allows you to track multiple technicians and jobs at a time so you can continuously monitor their progress.

No, FSM solution is tailored to your industry needs. Our support team will address all your requirements and ensure to provide you a software tailored to your industry needs.

Every business has its own specific requirements due to which the cost varies for each project. Keep in mind that the cost depends upon factors such as project type, complexities, features, customization, and time required.

By understanding the needs of your business we come forward with the best version of our software solutions at the most cost-effective rates. Our professionals design highly technical and functional software that will take your business to a new level of success.

Yes, FSM mobile app allows you to manage and monitor your workforce smoothly through the ease of an extremely user-friendly mobile App.

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