Whether you’re required to perform equipment installation, repair or routine maintenance; oversee scheduling and planning of mobilising team and execute the job flawlessly
Field servicing has moved beyond piles of paperwork and absence of information until the shift ends. We make it possible for managers to stay informed by capturing each and every detail in real time.
Genic Teams work seamlessly with third party softwares such as CRM, IT system etcs so you can gauge your performance and customer satisfaction across all platforms.
From receiving service request to sending out quotation and jotting down task details, mobilising team and getting paid, Genic Team’s dashboard measures and record every minute detail.
Use workspace to see work requests, schedule contractor for work and monitor their performance from the commencement of the job to closing.
Use alert and notification system to know where your team is, how are they performing and what needs to be done to rescue them.
The secret to getting things done faster is automating tasks and making all the information available to the workers.
Assign work, view progress and let your client’s know – all through dashboards and workspaces
Whether you have dispatch a team or brief them about the job, you can do it all through mobile device.