No matter how smartly you deal with work, manual execution will always be inefficient, time and resource intensive and most importantly filled with errors. Switch to field service management software and take a sigh of relief
Send the right specialist for the right assignment and coordinate the entire process without worrying about missing out any critical detail.
Track every single work order from initiation to job assignment, tracking service and generating invoice upon completion.
Know what are your most regularly consumed assets, replenish them well in time and smartly adjust the restock cycle by simply letting Genic Teams keepa track of your inventory.
Manage contract with greater efficiency and flawless execution, ensure the service level agreements are not breached during the execution of the work orders.
Stay in touch with your technicians and ensure their safety even when they are mobilised to some of the most remote site.
FSM lets you identify the critical equipment repairs and replenishing needs toin order to deliver higher performance.
Assigning team with the right skill set and sharing the right data with them at the right time improve the quality of service.
By having an complete insight on the historical data help technicians take the right decision and repair efficiently and effectively.
Insight dashboards help keep everything under radar, respond to customers complaints and find a resolution quickly to avoid delays that lead to customer frustration.