Field Service Management – Feature

Overview - FSM

It’s high time you reimagine your enterprise applications. The business world is turning digital at bullet speed, and there’s no stopping anytime soon. This makes it ever so imperative for you to think about your own business operations and their efficiency. Are your competitions doing something different? Is there a lag in how you manage your customers? Do you think there’s room for improvement? Then, you need the support of Genic Solutions. Our seamless and highly innovative field service management software can pave your path towards success. Explicitly designed to resolve the most pressing issues of modern businesses, our end-to-end tech solution comes with all the capabilities required to help your customers. An excellent field service experience requires speed, consistency, and efficacy. You’ll find all these virtues in GenicTeam Field Service Management Software.

Scheduling & Dispatching

Scheduling & Dispatching

Schedule faster: create a job, identify the customer and allocate it to the specified department in just a few clicks with the help of our Field Management Software.

Read More

Quote Management

With our, Field Service Management Software create, send and track all quotes from one common platform and customize quotes with important information like an ongoing discount or contract terms.

Read More
Quote Management
Product Inventory Management

Product Inventory Management

With this new module, manage all part movements between depots/warehouses and your vehicle fleet. Set minimum quantity alerts, pricing, and track by serial number.

Read More

Mobile App

Run your daily operations remotely and experience customer satisfaction delivered by an efficient well-coordinated staff that has their work streamlined with help from our field service management app.

Read More
Mobile App
CRM

CRM

Tailor-made for your business, our Customer Service Management System makes it easy to keep, maintain and update customer records, access the Service & job history along with other features. We also offer customizations to ensure that our customer database reflects your company’s vision.

Read More

Reporting

Our software development services provide attractive reports with desired details and easy access through all devices allowing you to keep track of job reports, customer spending and more remotely and swiftly.

Read More
Reporting
Engineer Schedule/Job Scheduling

Engineer Schedule/Job Scheduling

Get the right people with the right expertise to the right location, on time. Plan the route, timing, service provider and other details beforehand to maximize output and ensure customer satisfaction.

Read More

Time Tracking

Genic Teams provides monitoring tools for precise analysis of time and cost, per shift and pay duration. It is necessary to document the time spent by each of the technicians on the job, traveling and at break to improve efficiency and encourage workplace productivity.

Read More
Time Tracking
Billing and Invoicing

Billing and Invoicing

Create, handle and update invoices, templates send automated email notifications to customers, all with our billing and invoicing service. Skip no invoices as Genic Teams invoicing service app keeps records of all invoices for you.

Read More

Map & Geolocation

Knowledge of every on-field employee & their location in real-time are imperative factors to a business. Our Real-Time Employee Location Tracking Software makes monitoring of your workers and their positions on the map convenient & hassle-free.

Read More
Map & Geolocation
Document Management

Document Management

Connect and collect details about customers throughout the company with the help of an integrated system. Upload and create multiple types of files securely with the help of document management solution.

Read More

E-signature

Gone are the days where you would have to go through the inconvenience of writing, signing & scanning every single document. Get e-signatures via your Android or iOS field service management app without any hassle.

Read More
E-signature

Third Party Integration

whatsapp-icons whatsapp-icons

*80% Grant

GenicDocs-Document Management Software