Genic Teams

It’s high time you reimagine your enterprise applications.

The business world is turning digital at bullet speed, and there’s no stopping anytime soon. This makes it ever so imperative for you to think about your own business operations and their efficiency.

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An excellent field service experience requires
speed, consistency, and efficacy.

Explicitly designed to resolve the most pressing issues of modern businesses, our end-to-end tech solution comes with all the capabilities required to help your customers.

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Scheduling & Dispatching

Schedule faster: create a job, identify the customer and allocate it to the specified department in just a few clicks with the help of our Field Management Software.

Quote Management

With our, Field Service Management Software create, send and track all quotes from one common platform and customise quotes with important information like an ongoing discount or contract terms.

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Product Inventory Management

With this new module, manage all part movements between depots/warehouses and your vehicle fleet. Set minimum quantity alerts, pricing, and track by serial number.

Mobile App

Run your daily operations remotely and experience customer satisfaction delivered by an efficient well-coordinated staff that has their work streamlined with help from our field service management app.

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CRM

Tailor-made for your business, our Customer Service Management System makes it easy to keep, maintain and update customer records, access the Service & job history along with other features. We also offer customizations to ensure that our customer database reflects your company’s vision.

Reporting

Our software development services provide attractive reports with desired details and easy access through all devices allowing you to keep track of job reports, customer spending and more remotely and swiftly.

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Engineer Schedule/ Job Scheduling

Get the right people with the right expertise to the right location, on time. Plan the route, timing, service provider and other details beforehand to maximise output and ensure customer satisfaction.

Time Tracking

Genic Teams provides monitoring tools for precise analysis of time and cost, per shift and pay duration. It is necessary to document the time spent by each of the technicians on the job, travelling and at break to improve efficiency and encourage workplace productivity.

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Billing and Invoicing

Create, handle and update invoices, templates send automated email notifications to customers, all with our billing and invoicing service. Skip no invoices as Genic Teams invoicing service app keeps records of all invoices for you.

Map & Geolocation

Knowledge of every on-field employee & their location in real-time are imperative factors to a business. Our Real-Time Employee Location Tracking Software makes monitoring of your workers and their positions on the map convenient & hassle-free.

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E-signature

Gone are the days where you would have to go through the inconvenience of writing, signing & scanning every single document. Get e-signatures via your Android or iOS field service management app without any hassle.

For businesses of today and tomorrow

Genic Teams can help you to proactively cover business challenges with performative technology and innovative solutions. So what are you waiting for? Connect with us to avail the benefits.

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